COVID - 19
Is it really unlimited?
What is the minimum sign up period?
Can I put my membership on hold?
Can I use my membership at both salons?
What day of the week does my subscription get taken out?
How do I book for a subscription appointment?
How do I cancel my subscription?
What if I want to cancel my membership early?
What are the exclusions?
Olaplex treatments, Hair extensions (instillation, and refits), Keritan treatments, bridal hair are excluded from the packages.
Significant colour changes may incur a small additional product cost, this will be in consultation with you prior to your service.
Will I always be able to have the same stylist?
We always try to fit you with your preferred stylist. However, if you require a specific time and day where your stylist isn’t available you will be scheduled with one of our other amazing team.
Can I use my membership anytime?
Membership bookings are available anytime during standard operating hours. Availability is subject to standard time slot availability.